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Effective Date: July, 31st, 2024

Isla Sirena
(“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://islasirena.com/ (the “Site”) and use our services, including our mermaid services and eCommerce products.

1. Information We Collect

Personal Data
We may collect personally identifiable information, such as your name, shipping address, email address, and telephone number when you purchase products, book services, or contact us.

Payment Information
When you make a purchase, we collect payment information necessary to complete the transaction, such as your credit card number, expiration date, and billing address.

Usage Data
We may collect information about your interaction with our Site, such as your IP address, browser type, operating system, and pages viewed.

2. How We Use Your Information

We use the information we collect to:

  • Provide and manage our services and products
  • Process transactions and send related information
  • Communicate with you, including sending order confirmations and updates
  • Improve our Site and services
  • Respond to your comments, questions, and requests
  • Send you promotional information, newsletters, and other information you have opted to receive

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except to:

  • Service providers who assist us in operating our Site and providing our services, as long as those parties agree to keep this information confidential
  • Comply with legal obligations or protect and defend our rights and property

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other types of misuse.

5. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request that we correct, update, or delete your personal information
  • Object to the processing of your personal information
  • Request the restriction of processing your personal information
  • Request the transfer of your personal information

To exercise these rights, please contact us at giuliagorlier90@gmail.com.

6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Isla Sirena
Address: Sm. 001, Mza 021, Lote3. Av. Morelos. Isla Mujeres, Quintana Roo, Mexico
Email: giuliagorlier90@gmail.com
Tel: 9984200654

Isla Sirena© 2025. All Rights Reserved.